Dear Team,
We have updated our work guidelines, rules, and service code to ensure that we continue to provide the best possible experience for our guests and maintain the highest standards of professionalism.
These updates are designed to streamline our operations, enhance communication, and further align our team with the values and goals of our hostel. It’s crucial that each member of our staff familiarizes themselves with these changes to ensure smooth day-to-day operations and exceptional service delivery.
You can find links to our updated guidelines, rules, and service code on our Staff Book by scrolling down the page. You can also find everything linked at the bottom of this post.
Please take the time to review these documents carefully and reach out to your supervisor if you have any questions or need further clarification.
Links:
Best regards
Lilian Lenbroch
Hostel Manager